Customer Care & Support
- Moving / Transferring from other Web Host (ZERO DOWNTIME!)
- Browse Our Online Documentation
- Search Our Online Documentation
- Download Documentation
- Frequently Asked Questions (FAQ)
- Submit Feedback
- Network Status
Welcome to our Customer Care & Support Center. We are proud to provide our customers with extensive online documentation and support pages to help with any problem you may encounter. In addition, please email any comment or problem you have so we can provide additional assistance and answer any questions you may have. Please navigate through this support section using the navigation links on the left side of this page.
Moving / Transferring from other Web Host (ZERO DOWNTIME!)
This section provides instructions on moving your website to us from your current web host with absolutely no downtime.Browse Our Online Documentation
This section provides documentation regarding each aspect of our web hosting operations, including our systems, platforms, and features. Here, you can browse thorough this documentation.Search Our Online Documentation
This section provides documentation regarding each aspect of our web hosting operations, including our systems, platforms, and features. Here, you can conduct a thorough search through this documentation.Download Documentation
This section allows you to download zipped HTML or PDF formats of our entire online knowledge base for fast offline viewing. All documentation regarding our website hosting and operations is contained within.Frequently Asked Questions (FAQ)
This section allows you to read through our most frequently asked questions and their answers. Most general hosting issues are covered in these FAQ.Submit Feedback
This section allows you to submit any feedback you may have. Your questions, testimonials, suggestions, and complains regarding our services are all welcome.Network Status
This section provides network status updates in real-time. Our network engineers will post details regarding persistent issues as soon as such details become available.Featured Work: RainyDaze Outdoors
RainyDaze Outdoors features a fishing and hunting guide service. The website is mainly coded with PHP, JavaScript and HTML. Many photos edited and manipulated to meet the needs of RainyDaze.
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Featured Work: Gabriel and thee Apocalyse
GATAband.com features the band Gabriel and thee Apocalypse's calendar, music and biography. The website is coded in HTML with intention to be easily edited by the band. Top image and logo edited by NovaShock Web Design.
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NovaShock Web Design Plans:
Neutrino Package
Pages: 4; additional pages $80
Graphics: Top image; additional images $25 each
Good for: Bands, Personal use, Weblogs
Price: $200
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GamaShock Package
Pages: 6; additional pages $75
Graphics: Top image, Buttons; additional images $20 each
Good for: Small business, Bands, Personal use
Price: $350
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SuperNova Package
Pages: 10; additional pages $70
Graphics: 1 per page, Top image, Buttons; additional images $20 each
Good for: Medium business
Price: $625
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NovaShock Hosting Plans:
Basic Hosting
1500 MB/1.5 GB WebSpace
10 GB Bandwidth
1 websites/domains
5 Email Accounts
Site Studio Enabled
Price: $3.99/month
Details & Ordering information
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Website Hosting
10000 MB/10.0 GB WebSpace
15 GB Bandwidth
3 websites/domains
300 Email Accounts
Site Studio Enabled
Price: $6.95/month
Details & Ordering information
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Developer Hosting
15000 MB/15.0 GB WebSpace
30 GB Bandwidth
5 websites/domains
500 Email Accounts
Site Studio Enabled
Front Page Ready
Price: $9.95/month
Details & Ordering information
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Business Hosting
20000 MB/20.0 GB WebSpace
45 GB Bandwidth
8 websites/domains
1000 Email Accounts
Site Studio Enabled
Front Page Ready
Price: $14.95/month
Details & Ordering information
Buy now!